Our support team is here to help you with any questions or issues you may have with BINK.
We aim to respond to all email inquiries within 24 hours during business days. Live chat support is typically available from 9 AM to 5 PM WAT, Monday through Friday.
To help us assist you more efficiently, please include your username, the specific issue you're experiencing, any error messages you've received, and steps to reproduce the problem if applicable.
Yes, when you submit a support request via email or the contact form, you'll receive a ticket number. You can use this number to check the status of your request by replying to the confirmation email.